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Is attention to human social interaction really central to healthcare design?

Is attention to human social interaction really central to healthcare design?

A stimulating discussion on the possibilities and tensions of human-centred design in healthcare systems.

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The social interactions among clinicians, staff, and patients are core to healthcare delivery. Yet despite this seemingly self-evident statement, healthcare infrastructure is rarely designed with these human interactions in mind. Would investing in human-centred design yield high dividends for healthcare systems? What tensions or challenges are encountered by those who wish to implement more human-centred designs? On November 4th, two leading scholars (Holly Witteman and Andrew Petrosoniak) will surface critical debates around how healthcare systems impede or encourage human-centred design? Join in dialogue and Q & A as our speakers share their perspectives and research in our Dialogue and Debate Series event. 

This is an open invitation. You may forward it to all interested parties. However, all parties must register to join the series. Space is limited and registration is filled at a first-come-first- serve basis. This session is free of charge but advance registration is mandatory. Upon registration, you will receive log-in details for the virtual (Zoom) event.

We strive to create a safe space for collegial debate, moderated discussion, and audience Q & A. This includes limiting audience size for most of our DDS events.

Brief speaker bios and presentation abstracts:

Dr. Andrew Petrosoniak is an emergency physician and trauma team leader at St. Michael's Hospital. He's the lead for translational simulation at Unity Health Toronto and an assistant professor at the University of Toronto. Andrew’s research focuses on the use of situ simulation to optimize  clinical infrastructure design, patient safety and skill acquisition for rare procedures. He is also the co-principal of Advanced Performance Healthcare Design, a design and consulting firm that uses multi-modal simulation techniques to inform the design of clinical infrastructure, equipment and high performance teams. Andrew’s talk will challenge the audience to examine whether it is worth the investment to align “work as imagined” with “work as done” in healthcare spaces. 

Dr. Holly Witteman, is the Canada Research Chair in Human-Centred Digital Health and a Professor in the Department of Family & Emergency Medicine, Université Laval, Quebec City, Canada. Quebec City is unceded traditional territory of the Huron-Wendat. Dr. Witteman is a scientist in the VITAM Research Centre for Sustainable Health, the Research Centre of the CHU de Québec-Université Laval, and an Affiliate Investigator at the Ottawa Hospital Research Institute, Ottawa, Canada. Holly has an interdisciplinary background in human factors engineering and social sciences. She will introduce our audience to key concepts on user-centred design highlighting ways in which current systems may require humans to contort themselves in order to ‘fit.’ She will share methods, and common pitfalls for human-centred designs.




Is attention to human social interaction really central to healthcare design?

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