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Coaching: From What’s the Matter to What Matters (In-Person)

Coaching: From What’s the Matter to What Matters (In-Person)

Join us for an exclusive Members Event that is free for all CFD members. Network with fellow CFD Members and learn the simple building blocks of transformative interactions in conversations so that you can intentionally apply them in your next conversation.

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Join us in Li Ka Shing Room 136 
209 Victoria St. (Ground floor)
Toronto, ON
In-person Membership Event includes the following:
3:00-4:00pm - Networking Reception 
  • Light refreshments will be served while you network with fellow CFD Members 
  • Enter your name in a raffle for a chance to win a signed copy of Dr. Haesun Moon’s book “Coaching from A to Z” 
  • Members will be given a special gift as an expression of our thanks for being a part of our CFD Member Community (gift is only for members who attend the session in person)
4:00-5:00pm - Keynote Address -  Dr. Haesun Moon
We live in conversations. In fact, the word, conversation, itself used to mean “dwelling place” in the 14th century. We dwell in many conversations with ourselves and others; the ones we wish we had differently, the ones we hope to have. Conversations of many forms and functions follow simple rules with recursive nature. Some of those conversations are life affirming and some not so much. What makes the difference, and how does a conversation work?
In the field of coaching and mentoring where conversations are often presented as the main means of transformative process, understanding and applying these simple rules and micro-decisions would be not only useful but critically necessary. Dr. Moon will introduce a simple heuristic of interaction with relevant conversation examples in a highly engaging way to facilitate an experiential and reflective learning session.  You will learn simple building blocks of transformative interactions in conversations so that you can intentionally apply them in your next conversation.
5:00-5:30pm - Meet the Author
  • Your chance to ask questions
  • Purchase a signed copy of Dr. Moon's book


Haesun Moon, Ph.D., is a communication scientist, an educator, and author of Coaching A to Z: The Extraordinary Use of Ordinary Words. Haesun received her Ph.D. in Adult Education and Community Development from University of Toronto. She believes that conversations can change the world, and she defines this process as hosting dialogic conditions in which people participate to imagineer and perform their preferred change. Her research led to development of a simple coaching model, Dialogic Orientation Quadrant (DOQ), which has transformed the way people coach and learn coaching worldwide. Haesun teaches Brief Coaching at the University of Toronto and serves as Executive Director at the Canadian Centre for Brief Coaching, and Principal at The Human Learning Institute. You can visit her online at and

Additional Info

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Centre for Faculty Development
Li Ka Shing International Healthcare
Education Centre, St. Michael’s Hospital
209 Victoria Street, 4th floor

Mailing Address:
30 Bond Street, Toronto, ON, M5B 1W8


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